Many women have lots of questions about booking a private menopause consultation. I hope these FAQs will explain our menopause services and how we can help you.

Why see Diane? Diane is a registered Menopause Nurse Specialist with The British Menopause Society. She’s qualified in Menopause at an advanced level. She listens to your concerns, reassures you and tailors each consultation and your HRT to meet your needs. She’s also an experienced Nurse Practitioner which means she knows a lot about other health matters and treatments.

How do I book a consultation with you?

You can contact us directly; you don’t need a referral from your GP. The best way to book a consultation with us is via our website www.bourne2care.co.uk.

What does booking an appointment involve?

Pre-consultation and registration forms will be emailed to you once your appointment is booked/paid. Please provide as much detail as possible. We may email you advising of any additional information required before your consultation.

How much are private online consultations and what do I get from it?

Your online consultation is up to 1 hour and is £195.

As health professional Diane will listen to you, discuss how your menopause symptoms and worries are affecting your health, discuss lifestyle matters such as weight management, health screening and medications.

We talk about HRT and how to take it. We prescribe HRT and order it on your behalf from a private pharmacy. This can be delivered to your door within 36 hours.

We will write to your GP (sent by email) and provide you with a copy of the letter along with literature links on menopause and HRT.

Can I be prescribed Testosterone?

Yes, however you will need to be taking HRT 3 months before and will require venous blood tests before it is prescribed and while you are taking it. The blood tests that are required are: Total Testosterone, Oestradiol and SHBG.

If your GP is unable to provide these tests Bourne2Care can arrange for them. A registered nurse will take your blood tests, within your own home or chosen location and post them to the lab. The cost of a private blood test is £159.

Please note it is your responsibility to ensure that GP blood results are sent to Bourne2care for review 7-14 days prior to your consultation. Official phlebotomy forms only, not screen shots from an app. This doesn’t show your ID.

I’ve had a hormone cancer; can I have HRT?

If you’ve had breast and/or ovarian cancer HRT is rarely prescribed. At Bourne2care we understand there are lots of other options that will be discussed in detail during your consultation.

I’m worried about online consultations; how do they work?

Once your booking is confirmed we will provide you with detailed information about your appointment. At the time of your appointment, we will email you a safe link for the consultation to start. Using a mobile helps with the connection. You need good WIFI. If for any reason this doesn’t suit you, we can discuss other online alternative methods.

Do you have a clinic I can visit you in?

She runs monthly private menopause clinic at Beautoxology in Belbroughton Worcestershire..Appointments start from £219. To book your appointment please visit the website www.bourne2care.co.uk

If this is a private service can I still see my GP?

Yes, absolutely. We aim to support you alongside your GP. Together we can work to support you and provide the best advice, treatment and medications. With your consent we write to your GP explaining how we have supported you and any HRT we have prescribed. You may need tests or investigations which your GP could arrange for you. Collaboration with your healthcare providers is key.

Can I just see Bourne2Care? Will you support me and my menopause long term?

We can support you long term. Many women feel more comfortable talking to us and know we understand menopause and hormones at an advanced level. At Bourne2care we offer continuity of care. Working alongside your GP and it is important, discussing your menopause and or other health matters. Review appointments are often every 6 months and for 30 minutes. If required HRT is also prescribed.

Are you qualified to help me?

Yes. Diane is a Registered Nurse who has worked in the NHS for over 30 years. She’s been a Senior Nurse Practitioner for over 20 years and is an Independent Nurse Prescriber. This which means she can prescribe all medications including HRT. Diane has spent the last 8 years studying with The British Menopause Society. She’s completed her Advanced Certificate in the Principles and Practice of Menopause Care and is a Menopause Nurse Specialist. She is a member of The British Menopause Society and The Royal College of Nursing and Midwifery Council. As a health professionals she is accountable for what is said, done or omitted. This is the difference between qualified health professionals and members of the public talking about menopause.

Since November 2021 Bourne2Care has been a recognised service provider and registered manager regulated by the Care Quality Commission – Reg no. 10908439115

Are private prescriptions expensive?

They are more expensive than an NHS. We order HRT via a private online pharmacy with 2 popular HRT medications costing approximately £12 per item per month. Ordering HRT privately offers more choice.

Do you give discounts?

We do provide discounts for review consultations to anyone working within the NHS, Fire, Police and Ambulance services as we are very committed to supporting public services with menopause. We also collaborate with some organisations to provide better value for you.

Cancellations

We ask that you provide as much notice as possible for any appointment cancellations. If we are unable to fill any cancellations made within 11 hours of your appointment, we may charge for late cancellation. Please text Diane in the event of an urgent cancellation. Last updated February 2025.